Privacy policy

Privacy Policy for Less Than Retail

Introduction

At Less Than Retail Ltd, we are committed to protecting the privacy and security of our customers’ information. This policy explains how we collect, use, and safeguard your personal data when you visit our shop at 45 Church Street, Runcorn WA7 1LX, or when you place orders online or through other channels.

Information We Collect

When you make a purchase, we may collect the following personal information:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers; we do not store card details)

How We Use Your Information

We use your personal data to:

  • Process and complete purchase transactions
  • Arrange deliveries or collections
  • Contact you about your order
  • Verify your identity and prevent fraud
  • Improve our products, services, and website experience

Consent

By providing personal information to complete a transaction, verify your payment, place an order, arrange delivery, or return a purchase, you consent to us collecting and using that information for the specific purpose of completing the transaction.

Withdrawal of Consent

If, after giving consent, you change your mind, you may withdraw it at any time. This means we will stop contacting you and will not continue using or disclosing your information, unless required by law.
To withdraw consent, contact us at:
📧 support@lessthanretail.co.uk
📞 07412 511 558

Disclosure

We may disclose your personal information if required to do so by law, or if you violate our Terms of Service.

Third-Party Services

We use trusted third-party providers (such as Shopify, PayPal, Stripe, and courier services). These providers will only collect, use, and disclose your information as necessary to perform the services they provide to us.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

Cookies

Our website uses cookies to maintain your shopping session, remember your preferences, and improve your experience. You can disable cookies in your browser settings, but some features of the website may not work correctly.

Age of Consent

By using this site, you confirm that you are at least the age of majority in your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and the “last updated” date will be shown at the top of the policy.

Contact Information

To access, correct, amend, or delete any personal information we hold about you, register a complaint, or request more details, please contact us:
📧 support@lessthanretail.co.uk
📞 07412 511 558
📍 45 Church Street, Runcorn, WA7 1LX